Virtual Assistant | The Emerald Hound | Etsy

We’re looking for a personable, support-loving person to add assist with our Pet Wedding Decor business, The Emerald Hound. This person will provide on-going customer service support for The Emerald Hound via our Etsy store.

What you can expect from us:

  • Enthusiastic support for creativity, resourcefulness, and out-of-the-box thinking

  • A deep appreciation of and gratitude for your attention to detail and ability to anticipate needs

  • Ability to work with a positive, supportive, collaborative, small team

  • Transparency in information sharing

  • Flexibility and the ability to work remotely during hours that work for you

What we expect from you:

  • Reliability (in availability, work quality, and meeting deadlines without reminders), responsibility, and a self-starter with a need for very little direction (yet able to ask good clarifying questions to confirm understanding of assignments), with an ability to anticipate needs

  • Extreme attention to detail and organization

  • An ability to learn quickly on your own through research

  • Excellent written communication skills with a pet peeve of typos

  • Adaptability, resourcefulness, solution focus, and a drive for continuous improvement

  • Excellence at managing expectations and risks, and proactive communication

What you’ll be doing:

  • Moderating Etsy inbox, ensuring customers and potential customers receive responses within 24 hours of submission

  • Submitting approval proofs to customers

  • Scheduling work orders with contracted illustrators

  • Setting up listings for custom order requests

  • Placing approved print orders with print vendor

  • Organizing and tracking incoming and outgoing orders

  • Update and create listings, images, keywords and product descriptions as needed

  • Reminding customers how darn cute their pets are

Requirements:

  • Familiarity with Etsy shops, Excel, Dropbox

  • Experience working with remote teams

  • Smartphone with email capability

  • Home office (or coffee shop) setup with computer and internet access

  • Availability during regular business hours, between 9am-6pm CST

Compensation: $13-$16/hour, part-time (Availability for 50 - 80 hours a month)

Please submit resume to alicia@onthreedesigns.com

2019 Graphic Design Internships

On Three Designs has openings for enthusiastic graphic design interns who loves weddings, typography, printing and fine paper.

Responsibilities and Duties: The individual will work in our small team; attention to detail is a must. Duties will include typesetting, packing orders, working on design concepts for new products, and general office tasks. He or she must be able to take direction well and must not be afraid to ask questions. An interest in blogging and social media is a plus.

Benefits Offered: Flexible schedule

Experience: currently pursuing a graphic design degree, junior or senior in a 4-year program (or equivalent experience)

Please send a cover letter, resume, and a digital portfolio or link to portfolio to alicia@onthreedesigns,com Portfolio should include samples of typography design. On Three Designs is located in St. Louis, Missouri; hours can be flexible and can accommodate students currently in college. This internship can be for pay or class credit.